vmware horizon view client multiple monitors

Realizing I’m not going to have much luck with the drivers or the Horizon View Client application tweaking, I started reviewing the display output connections of the thin client:Īfter trying different combinations to connect the 3 monitors, I concluded that the degrade in performance happens when both of the video cards are used. The first item I looked at the start of the troubleshooting was the PCoIP Client Session Variables configuration provided by VMware to apply to the Horizon View Client and in particular the Configure PCoIP client image cache size policy and Configure the PCoIP session bandwidth floor settings:īoth of these settings did not help with the problem so I moved on to upgrading the VDI’s virtual machine version (no improvement), increasing resources (no improvement) then reviewing the drivers available for the two video cards in the thin client but noticed that there was an 2 month newer update for the AMD Radeon HD 8330E but no update for the AMD Radeon E6460:

View Horizon Client: VMware Horizon View Client 4.8.0 build-8547331 Operation System: Windows 10 Enterprise 2015 LTSB Thin Client: Dell Wyse Z90QQ10 Thin Client I’ve never been impressed with Dell support for the Wyse devices but figured I’d give them a try but they have yet to call me days after the ticket was opened and I don’t have much confidence that I would receive a call back soon.īefore I begin, the following are the environment details: I had also opened up a ticket with VMware and Dell prior to beginning troubleshooting the issue myself and the VMware EUC engineering said this was likely a Dell Wyse issue since it does not happen on a full thick PC while Dell never got back to me at all after a ticket was opened. The poor performance issue began affecting our Microsoft Windows 2016 RDS services, which escalated the priority so I was finally able to take 2 days to troubleshoot the problem.

This is a follow up to a previous post I wrote about poor VMware Horizon View video, keyboard and mouse performance when adding a 3 rd monitor to the Dell Wyse 7020 Windows 10 IoT thin client:Īdding a 3rd monitor to a Dell Wyse Z90QQ10 thin client connecting to a VMware Horizon View 6.2 virtual desktop causes slow video performance with mouse movement and typing delays

Vmware horizon view client multiple monitors